Data & Privacy

1jjgame Privacy Policy — Your Data, Your Rights

This Privacy Policy explains what personal information 1jjgame collects, why we collect it, how we protect it and what rights you have as a Pakistani player. We've kept the language straightforward — no excessive legal jargon, just a clear explanation of how your data is handled.

Last updated: June 2025 English (en-PK) 256-bit SSL protected

The key points from this Privacy Policy summarised. Full details are in the sections below.

What we collectName, contact details, CNIC number, payment method info, betting history and device/session data.
How we protect it256-bit SSL encryption, restricted staff access, no data sales to third parties.
Who we share withPayment processors, game providers and regulatory bodies only. No data brokers, no advertisers.
Your rightsAccess, correction, deletion, restriction and objection to marketing — all available on request.
1jjgame

1Who We Are

This Privacy Policy applies to 1jjgame, operating at https://1jjgame.biz. 1jjgame is an online sports betting and casino platform operated specifically for players in Pakistan. When we refer to "1jjgame", "we", "us" or "our" in this policy, we mean the entity responsible for operating the 1jjgame platform and processing your personal data.

By registering an account, using the platform or accepting cookies, you acknowledge that you have read and understood this Privacy Policy. If you have questions about any part of it, our support team is reachable 24/7 via live chat or at privacy@1jjgame.biz.

This policy covers: the 1jjgame website at 1jjgame.biz, all sports betting and casino features accessible through that domain, and any communications we send to you by email or SMS. It does not cover third-party websites linked from ours, or the practices of payment processors who operate under their own separate privacy policies.


2Data We Collect

1jjgame collects personal data from you in three ways: directly when you provide it during registration or support interactions, automatically as you use the platform, and from third parties such as payment processors and fraud prevention services.

Category Examples How Collected
Identity Full name, date of birth, CNIC number, photograph Registration & KYC verification
Contact Pakistani mobile number, email address, mailing address Registration form
Financial Easypaisa / JazzCash wallet number, bank account details, card last four digits Deposit & withdrawal requests
Transactional Deposit/withdrawal history, bet history, game history, bonus claims Platform activity
Technical IP address, device type, browser, operating system, session timestamps Automatic (server logs & cookies)
Communications Live chat transcripts, support emails, complaint records Customer support interactions
Behavioural Pages visited, features used, time on site, navigation patterns Analytics cookies (with consent)

We do not collect sensitive categories of personal data such as biometric data, health information, religious beliefs or political opinions. CNIC numbers and financial data are collected only for the purposes of identity verification and payment processing as required for the operation of the platform.


3Why We Collect It — Purposes of Processing

1jjgame processes your personal data for the following specific purposes:

  • Account management: To register your account, verify your identity, maintain your profile and enable you to log in securely.
  • Service delivery: To process bets, settle winnings, operate live casino tables, apply promotional bonuses and provide all features of the 1jjgame platform.
  • Payments: To process deposits from and withdrawals to your Easypaisa, JazzCash, NayaPay, SadaPay, IBFT or card accounts held in PKR.
  • Legal compliance: To comply with anti-money-laundering (AML) regulations, age verification requirements and other applicable legal obligations. This includes retaining transaction records as required by law.
  • Fraud prevention and security: To detect and prevent fraudulent account activity, money laundering, match-fixing and unauthorised access.
  • Responsible gaming: To monitor for indicators of problem gambling and to enforce responsible gaming restrictions that you have set on your account.
  • Customer support: To respond to your questions, resolve disputes and maintain records of support interactions.
  • Platform improvement: To analyse how players use 1jjgame and improve features, performance and user experience.
  • Marketing (with consent): To send you information about promotions, new features and relevant offers — but only if you have opted in. See Section 12 for full details.

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4Legal Basis for Processing

1jjgame processes your personal data on the following legal bases:

  • Contract performance: Processing your registration data, bets, deposits and withdrawals is necessary to fulfil our contract with you as a registered player.
  • Legal obligation: Identity verification, AML record-keeping and age checks are required by applicable law. We process this data to comply with those obligations regardless of your preferences.
  • Legitimate interests: Fraud prevention, security monitoring, responsible gaming oversight and platform analytics are carried out on the basis of our legitimate interests in operating a safe and fair platform — balanced against your rights and not overriding them.
  • Consent: Marketing communications, analytics cookies and personalisation features are processed only with your explicit consent. You can withdraw consent at any time.

What this means in practice: For most data we collect, we don't rely on your consent — we need it to run the platform and comply with the law. The main area where consent matters is marketing emails and SMS. You can opt out of those at any time without affecting your ability to use 1jjgame.


5Who We Share Your Data With

1jjgame does not sell your personal data to any third party, ever. We share data only where it is necessary to operate the platform, comply with legal obligations or protect against fraud. The categories of third parties with whom we may share your data are:

  • Payment processors: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT banks and Visa/Mastercard processing networks receive the financial data necessary to process your deposits and withdrawals. Each processor operates under its own privacy policy and data security standards.
  • Game providers: Where games are provided by third parties (Evolution Gaming, Pragmatic Play, etc.), those providers receive anonymised session data necessary to run the game. They do not receive your identity or payment details.
  • Identity verification services: Our KYC provider receives identity documents you submit for verification. They operate under confidentiality agreements and may not use your data for any other purpose.
  • Fraud prevention services: Technical data (IP addresses, device fingerprints, session data) may be shared with fraud detection partners to identify suspicious activity patterns.
  • Legal and regulatory authorities: Where required by law, court order or regulatory investigation, 1jjgame will disclose personal data to the relevant authority. We will inform you of such disclosure where legally permitted to do so.
  • Responsible gaming organisations: In cases of self-exclusion, relevant data may be shared with recognised responsible gaming registers as required.

All third parties processing data on 1jjgame's behalf are required to maintain appropriate security measures and to process your data only for the stated purpose. We do not permit third parties to use your data for their own marketing purposes.


6Payment Data & Financial Information

1jjgame handles payment data with particular care given its sensitivity. The following applies to all financial information processed through the platform:

  • Full card numbers are never stored on 1jjgame's servers. Card payments are processed through PCI-DSS compliant payment gateways. 1jjgame stores only the last four digits and card type for reference purposes.
  • Easypaisa and JazzCash wallet numbers are stored in encrypted form and used only to process transactions you have authorised.
  • All financial transactions are logged for AML compliance purposes and retained for a minimum of five years as required by applicable financial regulations.
  • Withdrawal requests are verified against the payment method used for deposits to prevent money laundering. Additional documentation may be requested for large or unusual transactions.

No charges on your payment data: 1jjgame does not charge transaction fees. Your payment data is used solely to process deposits and withdrawals — it is never monetised, shared with advertisers or used for any purpose beyond the transaction itself.


7Cookies & Tracking Technologies

1jjgame uses cookies and similar technologies to keep the platform working, understand how it's used and (with your consent) personalise your experience. Here's what each type does:

EssentialAlways active

Required for the platform to function. These include session cookies that keep you logged in, bet slip cookies that preserve your selections and security tokens that protect against cross-site request forgery. You cannot opt out of essential cookies while using 1jjgame.

AnalyticsRequires consent

Help us understand which features players use, where they encounter problems and how pages perform. Data is aggregated and anonymised — no individual player is tracked or profiled by name. Used to prioritise platform improvements.

MarketingRequires consent

Allow us to show you relevant promotions and content based on your interests and activity on 1jjgame. You can withdraw consent for marketing cookies at any time through the cookie preference centre in your account settings.

You can manage your cookie preferences at any time through your account settings or browser controls. Blocking essential cookies will prevent you from using the platform. Withdrawing consent for analytics or marketing cookies will not affect your ability to place bets or access any platform feature.


8Data Retention

1jjgame retains personal data only for as long as necessary for the purposes for which it was collected, or as required by law. Our standard retention periods are:

  • Active account data: Retained for the duration of your account and for 5 years after account closure, in accordance with AML record-keeping requirements.
  • Transaction and betting records: Retained for a minimum of 5 years from the date of the transaction as required by applicable financial regulations.
  • KYC verification documents: Retained for 5 years after account closure. Physical document scans are deleted after verification is complete — only a record of the verification outcome is retained.
  • Support correspondence: Retained for 3 years from the date of the last interaction, to allow reference in case of follow-up queries or disputes.
  • Technical logs (IP, session data): Retained for 12 months for security and fraud prevention purposes.
  • Marketing consent records: Retained for 3 years from the date consent was given or withdrawn, as required to demonstrate compliance.

When data reaches the end of its retention period, it is securely deleted or anonymised so that it can no longer be linked to an individual player. Anonymised, aggregated data (e.g. platform usage statistics) may be retained indefinitely as it cannot identify any individual.


9Security Measures

1jjgame takes the security of your personal data seriously. The technical and organisational measures we have in place include:

  • 256-bit SSL/TLS encryption on all data in transit between your device and 1jjgame's servers.
  • Encryption at rest for all stored personal and financial data.
  • Role-based access control: Staff can only access personal data that is necessary for their role. Access logs are maintained and reviewed regularly.
  • Two-factor authentication required for all internal staff access to systems containing player data.
  • Regular penetration testing and security audits conducted by independent third parties.
  • PCI-DSS compliance for all card payment processes handled through certified gateways.
  • Incident response plan: In the event of a data breach that risks your rights, 1jjgame will notify affected players within 72 hours of becoming aware of the incident, including what data was affected and what steps are being taken.

Your role in security: 1jjgame's security measures protect data on our end. Your account password and 2FA codes are your responsibility. Use a strong, unique password, enable 2FA from your account settings, and never share your credentials with anyone — including people claiming to be 1jjgame staff. We will never ask for your password.


10Your Rights

As a 1jjgame player, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at privacy@1jjgame.biz or via live chat. We will respond within 30 days.

Right of Access

You can request a copy of all personal data 1jjgame holds about you. We will provide this in a readable format within 30 days.

Right to Correction

If any personal data we hold about you is inaccurate or incomplete, you can ask us to correct it. Some corrections may require re-verification.

Right to Erasure

You can ask us to delete your personal data. This right is subject to legal retention obligations — we cannot delete transaction records we are legally required to retain.

Right to Restriction

You can ask us to restrict processing of your data while a dispute about its accuracy or lawfulness is being resolved.

Right to Portability

Where technically feasible, you can request a copy of your data in a structured, machine-readable format (CSV or JSON) for transfer to another platform.

Right to Object

You can object to processing based on legitimate interests at any time. You can also opt out of marketing at any time — see Section 12.


11Children's Privacy

1jjgame is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. All accounts are subject to age verification as part of the KYC process. If we discover that a player has registered while under 18, the account will be closed immediately and all funds returned to the payment method used, after which all associated data will be deleted.

If you believe a minor has registered an account on 1jjgame, please contact us immediately at privacy@1jjgame.biz so we can investigate and take appropriate action.


12Marketing Communications

1jjgame sends marketing communications — including information about promotions, new games and special offers — only to players who have opted in to receive them. During registration, you can choose whether to receive marketing by email, SMS or both.

You can opt out of marketing communications at any time by:

  • Clicking the "Unsubscribe" link in any marketing email from 1jjgame.
  • Replying STOP to any marketing SMS.
  • Updating your communication preferences in your account settings.
  • Contacting our support team via live chat or email.

Opting out of marketing does not affect transactional communications — you will still receive emails or SMS messages related to account security, withdrawal processing, responsible gaming alerts and other operational matters that are necessary for your account.

Note on personalisation: If you have consented to analytics and marketing cookies, 1jjgame may personalise the promotions and content displayed to you on the platform based on your betting history and preferences. This personalisation operates on 1jjgame's platform only and does not involve sharing your data with external advertisers.


13Changes to This Privacy Policy

1jjgame reviews and updates this Privacy Policy periodically to reflect changes in how we operate, changes in applicable law, or improvements in how we explain our practices. The "last updated" date at the top of this page reflects the most recent revision.

When we make material changes to this policy — meaning changes that affect your rights or how we use your data in a new way — we will notify registered players by email and via an in-platform notification at least 7 days before the change takes effect. Minor clarifications or formatting changes may be made without notification.

Continued use of 1jjgame after a policy update takes effect constitutes acceptance of the revised policy. If you disagree with changes to how we process your data, you should close your account before the new policy takes effect.


14Contact Us — Privacy Requests

For any privacy-related request — including exercising your data rights, reporting a potential data breach, or raising a concern about how 1jjgame has handled your personal data — contact our Privacy team directly:

  • Email: privacy@1jjgame.biz — for formal privacy requests and complaints. We will acknowledge within 48 hours and respond in full within 30 days.
  • Live chat: Available 24/7 on the platform for general privacy questions. Our team responds in English and Urdu.

If you are not satisfied with our response to a privacy concern, you have the right to escalate the matter to the relevant data protection authority or consumer rights body in Pakistan.

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How 1jjgame Protects Pakistani Players' Data

Privacy at 1jjgame is not a compliance exercise. These are the actual practices that protect your data every day you use the platform.

We Never Sell Your Data

Your personal information is not a product at 1jjgame. We do not sell, rent or trade your data to data brokers, advertisers or any other commercial third parties. It is used only to operate your account and comply with the law.

Bank-Grade Encryption

256-bit SSL encryption protects every piece of data you send to 1jjgame — login credentials, payment details, personal documents. All stored data is encrypted at rest. The standard is the same one used by Pakistani banks and financial institutions.

Strict Staff Access Controls

Only staff members with a specific operational need can access your personal data. Access is logged and reviewed. No 1jjgame employee can browse player data without a recorded justification linked to a support case or compliance requirement.

Regular Independent Audits

1jjgame's data security practices and infrastructure are subject to regular penetration testing and audits by independent security firms. Findings are acted upon promptly. We don't wait for a problem to fix a vulnerability.

72-Hour Breach Notification

In the unlikely event of a data breach that affects your personal data, 1jjgame commits to notifying affected players within 72 hours of becoming aware — including what data was involved and what we're doing about it. Transparency in a crisis matters.

Easy Rights Requests

Requesting your data, correcting it, or asking for it to be deleted should not be complicated. At 1jjgame, a single email to privacy@1jjgame.biz starts the process and we respond within 30 days — in English or Urdu, whichever you prefer.

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Your Data is Safe — Your Bets are Yours to Place

1jjgame protects your personal data so you can focus on what matters. Register today — PKR accounts, Easypaisa and JazzCash deposits, and a 100% welcome bonus up to Rs 10,000.